Privacy policy

Last Updated: June 5, 2026

This Privacy Policy describes how VividSparks (the "Site", "we", "us", or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from vividsparksleds.shop (the "Site").

1. Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

We collect the following categories of Personal Information:

  • Device Information:

    • Examples of collected data: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

    • Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our store.

    • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

  • Order Information:

    • Examples of collected data: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

    • Purpose of collection: To provide products to you to fulfill our contract, process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and provide you with information or advertising relating to our products.

    • Source of collection: Collected from you directly when making a purchase.

  • Customer Support Information:

    • Examples of collected data: Information provided during email communications regarding orders, returns, or product inquiries.

    • Purpose of collection: To provide dedicated customer support.

    • Source of collection: Collected from you directly when you contact support@vividsparksleds.shop.

2. Sharing Personal Information

We share your Personal Information with third-party service providers to help us use your Personal Information, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

3. Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. This includes tracking through tools like the Meta (Facebook) Pixel or Google Analytics to better understand customer preferences and deliver relevant product recommendations.

You can opt out of targeted advertising by adjusting your preferences within your respective social media accounts (Facebook, Instagram, Google).

4. Using Personal Information

We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

 

5. Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights regarding your personal data:

  • The right to be informed about how your data is being used.

  • The right to access the personal information we hold about you.

  • The right to request that your personal information be corrected, updated, or erased.

  • The right to object to or restrict processing of your data.

If you would like to exercise any of these rights, please contact us through the contact information below.

6. Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences.

 

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls.

7. Do Not Track

Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

 

8. Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

 

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at:

 

📩 Email: support@vividsparksleds.shop